Shipping & Delivery
Our Cooperative Shipping Service:
- We only sell products to the United States （Excluding dependent territories and islands.）now
- Free shipping on orders over $50.
- Processing Time: For most products, they will be processed within 48 Hours, but for some, they will be processed within 3-5 business days.
- Shipping Time: For most products, they will be 5-10 business days, but for some, it will be 12-20 business days.
- Delivery Time = Processing Time + Shipping Time
- Shipping starts from the date you receive the 'Your Order Has Been Shipped!' email.
- Once you order a product, we will always submit delivery request to related shipping service as soon as we finish the order processing work. The precise shipping time is determined by the express company.
Can I track my order?
We rely on a global network of shipping partners (UPS, FedEx, DHL) to delivery your order to your doorstep as soon as possible. Information about tracking number can be found on your order page as well as on the shipping email we send after your successful checkout.
- For Fedex delivery, please track order status through: https://www.fedex.com/en-us/home.html
- For UPS, please track order status through: https://www.ups.com/track?loc=en_US&requester=ST/
- For DHL, please track order status through: https://www.dhl.com/en/express/tracking.html/
If you have any questions, please feel free to contact us at firstname.lastname@example.org.