Return Policy

1. 100% Satisfaction Guaranteed

We aim to offer services that will benefit all our customers.

  1. If you're not satisfied with your purchase, you can return it for a replacement or refund within one year of purchase.
  2. We will help you out if the item you purhased on broadout are broken anytime. 

2. How to cancel the order or exchange the items.

If you want to cancel the order please email to our customer service [email protected] We will refund you the order if the items are not shipped yet. If the items are shipped, then you need to send the package back, we will refund you then.

3. When will you receive the refund after you apply for the refund.

After we receive your application, we will process your refund within 48 hrs. And you will get your money back within 7 business days.

4. How to return the order.

  • Please email to us [email protected] indicating the order number and item(s) you would like to return and the reason.
  • After receiving return instructions from us, please print the label we give you and package up the item(s) to be returned with the original packing.
  • Drop off your package (label included) at the local post office we referred to.
  • Most returns are processed within 2 business days after we receive your package.

E-mail to [email protected] if you have any questions

To Top